Storm victims should beware of scam artists
With the recent storm damage that has come through Middle Tennessee, homeowners need to realize that “storm chaser” con artists come out of the woodwork. When people need to trust others the most is when they are often taken advantage of.
Your Better Business Bureau doesn’t want that to happen. We recommend homeowners take the following steps to ensure they are not taken advantage of:
• The most important thing is to keep your head – don’t be taken in by smooth sales talks and offers of bargains. Don’t be taken in by appearances, uniforms or neat dress. They can easily deceive.
• Obtain the name and address of the company that person allegedly represents. If the person does not represent a known business and the circumstances suggest an itinerant contractor or sales representative, ask for references and contact each one.
• Get all details of the offer in writing and carefully review it. Make sure you understand everything in the contract. Any verbal promises should be included in the contract and be sure there are no blank spaces.
• Verify that the contractor is properly licensed, bonded and insured.
• Determine how long the company has been in business and call your Better Business Bureau to determine the firm’s customer experience record.
• If you have checked references and the company’s reputation, and you decide to hire the company, make checks payable to the company and not to the salesperson or other individual’s name. DO NOT PAY IN CASH.
Remember, any legitimate company that wants your business will be more willing to allow you the time to check them out. Don’t fall prey to high-pressure tactics such as “this is the only chance you have” or “by tomorrow the extra materials will be gone.” If you have an expensive repair, be especially cautious of these offers. Obtain bids from several companies. Don’t always go for the lowest bid. In many cases, you will get exactly what you pay for.
Your Better Business Bureau is also requesting your assistance. Please share this information with others. E very storm victim won’t read the Southern Standard.
For more information, call your BBB at 615-867-0032 or call our 24-hour information hotline at 615-242-4222. You can also visit our Web site at www.middletennessee.bbb.org.