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Be wary of hurricane aid scams

Warren countians are known for their generosity and many are eager to help the victims of Hurricane Katrina.

While that’s a noble gesture, the state attorney general is warning all Tennesseans to be extremely careful when making donations.

Just like several fictitious organizations were created to swindle people out of money after the tsunami disaster, several Internet scams have already surfaced surrounding Hurricane Katrina. That’s why authorities across the nation are alerting people to fake Web sites purporting to be the Red Cross and other help agencies.

“These scam artists are soliciting donations via e-mail, pretending to be legitimate organizations and taking advantage of the generosity of Tennesseans in a time of crisis,” said Tennessee Attorney General Paul Summers. “The highly technical scam is committed by embedded links, which switch unsuspecting contributors to a rogue Web site, where thieves can intercept your credit card number and other sensitive information.”

In recent years, “phishers” as they are called, have been sending e-mails alleging to be from banks or other financial institutions to consumers to trick them into disclosing information such as account information, credit card numbers, Social Security numbers and other personal information.

The scam is surprisingly successful. Victims frequently have their bank accounts completely cleaned out and the transactions are nearly impossible to trace.

Summers offers the following suggestions to help consumers to determine if an e-mail is legitimate or a fake. Most of all, he said the best advice is to make a donation to an established and familiar organization that you approach. Be very skeptical of e-mails and phone calls where you are approached.

Other hints include:

  • Be wary of e-mails with a sense of urgency that contain misspelled words or grammatical errors.
  • Being able to click anywhere in the e-mail and not just on the link may indicate phishing.
  • Other indicators include writing that is stilted or awkward and poor visual or design quality.
  • If you receive an e-mail you believe may be phishing, go to the company Web site by typing the company’s Web address into the browser or by doing an Internet search for the company rather than clicking on the link provided. It may direct you to a spoof Web site designed to look like the legitimate site.
  • If you’ve provided personal information in response to an e-mail you believe may have been phishing, alert your bank and the three major credit bureaus. You can report fraud to Equifax at 1-800-525-6285, to Experian at 1-888-EXPERIAN and to TransUnion at 1-800-680-7289. You can also report the suspicious e-mail to the Federal Trade Commission at www.consumer.gov/idtheft or 1-877-IDTHEFT.

    Finally, contact the Tennessee Division of Consumer Affairs at (615) 741-4737 or www.state.tn.us/consumer.
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