Social Security dedicated to quality, convenient Internet services
This year, Social Security’s Web site, found at www.socialsecurity.gov, has been ranked as one of the very best overall in government. That’s great news for the millions of people who either use or have been thinking about using our Web site to conduct business.
According to Brown University’s annual report on state and federal e-government, Social Security’s Web site is No. 3 among more than 1,600 state and federal government sites that were analyzed. The report notes that online services “offer the potential for lower cost of service delivery and make services more widely accessible to the general public, who no longer have to visit, write, or call an agency. As more and more services are put online, e-government will revolutionize the relationship between government and citizens.”
The Brown University report mentions our Web site offers 17 online services – far more than most agencies. One of Social Security’s most popular Internet services offered is the online benefits application, where people can apply for retirement, spouse’s and disability benefits via the Internet.
Other online services include estimating future benefit entitlements, changing your address, and requesting a Medicare card. All allow people to conduct business with SSA at a time that is convenient to them and from the comfort of their own home.
The Brown University report also states that Social Security’s Web site includes useful information, a host of databases and statistics, information in 15 different languages, hundreds of frequently asked questions arranged by category, and fun information, such as a kid’s page and the most popular baby names.
The Social Security Administration is committed to providing the American public with quality, convenient and secure online services.
Visit www.socialsecurity.gov to see for yourself.