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Armchair Quarterback: Where will T.O. wind up?

By Duane Sherrill / Columnist Okay, so you’re a sports agent for superstar wide receiver Terrell Owens. You’re making a bundle handling his affairs. He’s the one taking the hits on Sunday. All you have to do is take care of the paperwork and make sure everything is filed on time and you’re rolling in…

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Local singer lands Dollywood gig

By CHARLES W. JOHNSON / News Editor for the Southern Standard Local songstress Naomi Morrison will be performing this year as part of the musical entertainment at Dollywood, “the Entertainment Capital of the Smokies.”Morrison, who hails from Viola, will be the lead singer at Dollywood’s Back Porch Theater with the Woods Brothers Band and will…

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Scanning their way to safety: Bar codes help reduce errors in medication

By CHARLES W. JOHNSON / News Editor for the Southern Standard River Park LPN Marlene Young uses eMAR technology to scan patient Omagene Beck’s wristband to ensure she gets the proper medication. (Charles W. Johnson photo) The Federal Drug Administration announced last Wednesday the government will soon be requiring bar codes, similar to the ones…

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Travel industry outsourcing more customer service work

By BRAD FOSS / AP Business Writer WASHINGTON (AP) — A growing number of U.S. airlines and online travel companies are sending customer service jobs overseas to reduce costs, latching on to a broader economic trend as the industry strives for profitability. It’s the concept of “outsourcing” — which has loomed large in the political…

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Despite scandal, Halliburton shares keep rising

By RACHEL BECK / AP Business Writer NEW YORK (AP) — As allegations of widespread wrongdoing at oil-services giant Halliburton mount, investors don’t seem to care. In fact, they’ve been bidding the stock way up. That’s right, Halliburton’s shareholders haven’t been fazed by the fast-growing laundry list of accusations targeting the Houston-based company for everything…

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Branding is more than a label on a product or service

By JOYCE M. ROSENBERG / AP Business Writer NEW YORK (AP) — Many small business owners might think of a brand as the name attached to a company, product or service. But the concept of branding goes far beyond a catchy label or logo — it encompasses all aspects of business and how a company…

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Better Business Bureau News: Strive for customer satisfaction

By Beth Furbush No matter what business you are part of, or what job you are in, sooner or later, you will run into an unhappy customer. Last year, the Better Business Bureau assisted Middle Tennessee businesses with over 25,000 customer complaints. When you work with as many customer problems as the Better Business Bureau…

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Social Security: Filing for disability just got easier

By Jim Glenn Social Security has begun sending a starter kit which includes a fact sheet and medical worksheet for your convenience when you request an appointment to file for disability benefits. It’s another step Social Security is taking to ensure satisfaction when it comes time to filing for benefits.The fact sheet explains how Social…

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The pig and Will make a picturesque pair

By James Clark Jennifer Glasener has opened a new retail flower shop appropriately named Flowers by Jennifer. The store is located on Sparta Street and can be reached by calling 507-9207. (James Clark photo) From the minute the pig walked into the Standard office, there was romance in the air. And when the pig locked…

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